Local & community-rooted businesses

Be the local business people already trust.

When your customers live nearby, your social feed and your reviews are where they decide whether to call you. We run social that shows the real people and real work behind your business, answer every question fast, keep reviews coming in, and make sure every inquiry gets a same-day reply.

Book a Social Audit What you'd actually get

Sound familiar?

What we usually find in the first audit.

The feed doesn't look like you.Generic posts and stock photos, when the real story is your team, your customers, and the work you do in the community.
Questions sit unanswered.A DM or comment asks about pricing or availability. Nobody replies for days. They call someone else.
Reviews are years old.Even happy customers don't leave one unless you ask, and nobody's asking.
Complaints are public.One bad review or angry comment sits there with no response for every new customer to read.
You can't tell what's working.Likes come and go. Nobody can say whether social brought in a single job.

What you'd actually get

Local social, reputation, and follow-up that work together.

You bring the work and the voice. We run the feed, the conversations, the reviews, and the monthly scorecard.

Local social & community

Content built from real jobs, real people, and the community you serve.
Posting and short-form video on the platforms your neighbors actually use.
Community management: partners tagged, local groups joined, every comment answered.
DMs answered in your voice, with real inquiries routed straight to you.

Reputation & same-day follow-up

Review requests sent after every job, easy for the customer to complete.
Thoughtful responses to every review, the good ones and the hard ones.
Google Business Profile kept accurate and active.
Missed-call text-back and same-day replies so no lead goes cold.

Recent

What this has looked like.

Behind the feed · CRM & customer list

From filing cabinets to a working customer list

Problem: Decades of estimates, invoices, and client records in PDFs and filing cabinets. No way to reach past customers. What changed: 8,000 records pulled out, cleaned up, and stood up in a working CRM with follow-up sequences. Outcome: The team can pull a list by service, region, or year and run a campaign in an afternoon.

Local trades · Follow-up

Same-day replies without the owner doing it at night

Problem: Missed calls and inquiries sitting until the next morning. Jobs going to whoever replied first. What changed: Missed-call text-back, a 24-hour estimate flow, and review requests after every job. Outcome: Faster replies, more booked work, and reviews finally coming in.

We don't name clients without their permission.

Honest answers

What you're probably wondering.

"We've tried a marketing agency before and it didn't work.": Most agencies sell activity: posts, ads, decks. We're measured on a scorecard you can see every month: qualified audience, conversations to leads, revenue influenced, reviews, service recovery, and time saved. If a line isn't moving, we change what we're doing.
"We don't have time to learn another tool.": You don't have to. We use what you already pay for where we can. If something new is needed, we'll show the cost up front before adding anything.
"What does it cost?": Every engagement starts with the Social Audit: $1,250, fixed. Ongoing work typically starts around $3K/month after that, scoped to the scorecard lines that matter most to you. No long contracts; pause, scale, or stop monthly.

Next step

Start with a Social Audit.

$1,250, fixed. We'll score what your social and reviews are doing for the business today, show you where it's leaking, and hand you a ranked 90-day plan.

Book a Social Audit ben@humansnrobots.com

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