Local service businesses — Humans & Robots
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For trades & local service businesses

Get found. Look credible. Stop losing jobs to slow follow-up.

If you fix concrete things for a living — pipes, panels, roofs, lawns, vehicles, HVAC, signage, installs — this page is for you. Most of the jobs you're losing aren't going to a better contractor. They're going to whoever the customer found first and whoever called back first.

The handful of leaks we usually find on the first call.

  • Your Google profile is half-filled.No categories, no photos, no recent reviews. Competitors sit above you in the map pack.
  • Missed calls don't get a callback.The lead heard your voicemail, then called the next contractor on the list. That contractor got the job.
  • Estimates take days.The walkthrough was Monday. By Friday they've booked someone else.
  • Reviews are years old.Even good customers don't leave one unless you ask — and nobody's asking.
  • Customers stop hearing from you between visits."On the way," "running late," "job's done" — handled inconsistently, or not at all.

A get-found-and-follow-up engine that runs without you.

Scoped, set up, and running inside the first few weeks. None of it requires you to learn a new tool or sit at a computer at 9pm.

01

Google & local search, properly cared for

  • Google Business Profile cleaned up — categories, services, hours, service areas, photos.
  • Reviews requested automatically after every completed job.
  • Website fixes that turn visits into calls and forms — service pages, click-to-call, simple trust signals.
  • Monthly readout on map-pack rank, profile views, calls, and direction requests.

02

Follow-up that catches what people forget

  • Missed-call text-back the moment a call goes unanswered.
  • Estimate templates so a walkthrough turns into a quote within 24 hours, in your pricing and voice.
  • Customer status texts: "on the way," "running late," "job wrapped," "here's your invoice."
  • A polite nudge sequence for quotes that went quiet.

A few examples.

Signage company · CRM & customer list

From filing cabinets to a working customer list

Problem: Decades of estimates, invoices, and client records in PDFs and filing cabinets. No way to call past customers. What changed: 8,000 records pulled out, cleaned up, and stood up in a working CRM with follow-up sequences. Outcome: The team can pull a list by service, region, or year and run a campaign in an afternoon.

Local trades · Follow-up

Same-day callbacks without the owner doing it at night

Problem: Missed calls and walkthroughs sitting until the next morning. Jobs going to whoever called back first. What changed: Missed-call text-back, a 24-hour estimate flow, and review requests after every job. Outcome: Faster replies, more booked work, and reviews finally coming in.

What you're probably wondering.

"We've tried a marketing agency before and it didn't work."
Most agencies sell activity (posts, ads, decks). We sell outcomes you can feel — leads, reviews, jobs booked. Every engagement is tied to numbers we baseline at the start and report each month. If something isn't moving, we change what we're doing.
"We don't have time to learn another tool."
You don't have to. We use what you already pay for — your phone system, Google Business, your CRM if you have one. If something else is needed, we'll show the cost up front before adding anything.
"How fast does it run?"
Within the first few weeks. Google profile cleanup is usually week one. Missed-call text-back and review requests are usually week two. Estimate flow and reporting follow.
"What does it cost?"
Most engagements start around $3K/month, scoped to a specific outcome. Roughly 60% less than a full-time hire, no long contract, and you can pause, scale, or stop monthly.

Book a 30-minute checkup.

We'll look at your Google profile, your follow-up, and how customers actually find you — and tell you honestly where the biggest leak is.